Find the resources and support you need for technology! We offer a 24/7 Central Help Desk, step-by-step guides for students and employees, an ITS Knowledge Base, and more.

We provide support for faculty and staff who use technology in and out of the classroom, and help students access technology resources to make classes go smoothly.

Get Help Now

ITS offers a 24/7 Central Help Desk to assist with technology requests and incidents for students, faculty and staff. Call extension 7711 (on campus) or (866) 295-3070 (off campus). Walk-ins are welcome.

ITS Knowledge Base

We want you to have the resources to help you with your technology needs at SFCC. The ITS Knowledge Base has guides to help you set up your email on your phone, connect to the network, learn about mySTAR, and more.

Submit a Service Request through Service-Now (SNOW)

Faculty and staff can submit ITS service requests through the ticketing system called Service-Now (SNOW). With SNOW you can check the status of your submitted tickets and leave comments to communicate with the staff working on your requests.

Office Information


Information Technology Services
Hopkins Student Services Center, Room 719

8 a.m. to 5 p.m. Monday-Friday

24/7 Central Help Desk

On-campus: 7711
Off-campus: (866) 295-3070
Walk-ins welcome during regular business hours

Learn more about the ITS Team.

ITS Policies and Regulations

ITS has policies and regulations in place that have been approved by the State Fair Community College Board of Trustees and are managed by the President’s office.

Toll Free (877) 311-7322

It's about community!

State Fair Community College provides relevant and responsive learning experiences that empower our students and communities to prosper.

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