Information Technology Services
Technology Support to Help You Learn, Teach, and Work
Information Technology Services (ITS) provides reliable technology support and services for the entire State Fair Community College community. Whether you're a student accessing online classes, an employee setting up classroom technology, or a guest connecting to campus Wi-Fi, our team is here to help.
Our goal is simple: provide knowledgeable support, secure technology, and accessible services that make learning and working at SFCC easier.
Our services include:
- Technical support for computers and mobile devices
- Network and Wi-Fi support
- Classroom technology
- Learning management system support
- Communication and collaboration tools
- Information security
- Administrative systems
- Technology purchasing and project management
If you're experiencing a technology issue, we're just a phone call or service request away.
Information Technology Services
Hopkins Student Services Center, Room 719
8 a.m. to 5 p.m. Monday-Friday
helpdesk@sfccmo.edu
(866) 295-3070
24/7 Central Help Desk Live Chat
Get Technology Support
24/7 Central Help Desk
Access technology support anytime through the Central Help Desk for assistance with common technology questions and issues.
Call extension 7711 (on campus) or (866) 295-3070 (off campus).
24/7 Central Help Desk Live Chat
ITS Knowledge Base
The ITS Knowledge Base provides step-by-step guides and helpful resources covering many of the technology tools used at SFCC.
Whether you're setting up your account, connecting to campus resources, or learning a new application, the Knowledge Base is available whenever you need it.
Submit a Service Request
Faculty and staff can submit technology requests through ServiceNow (SNOW).
Using SNOW, you can:
- Submit new service requests
- Track the status of existing tickets
- Communicate directly with the ITS staff assigned to your request
Computer Labs
| Campus | Location | Hours |
|---|---|---|
|
Sedalia |
Fielding, Rooms 227 and 229 |
Monday-Friday, 8 a.m. - 5 p.m. |
|
|
Stauffacher, Room 37 |
Monday-Friday, 8 a.m. - 5 p.m. |
|
|
Yeater, Room 119 |
Monday - Friday, 8 a.m. - 5 p.m. |
|
|
Donald C. Proctor Library |
Monday - Friday, 8 a.m. - 5 p.m. |
|
Boonville |
Rooms 210 and 112 |
Monday - Friday, 8 a.m. - 8 p.m. |
|
Lake of the Ozarks |
Room 136 |
Monday - Thursday, 8 a.m. - 8 p.m. |
|
Whiteman AFB |
Room 221 |
Monday - Thursday, 8 a.m. - 8 p.m. |
Contact Information Technology Services
Whether you need technical support, have questions about campus technology, or need assistance with a technology project, the ITS team is ready to help.
Explore the Knowledge Base, submit a ServiceNow request, or contact Information Technology Services to get the support you need.