Email

Web access to Email

STEP 1

Start by logging into mySFCC.

STEP 2

Once logged in, select the email icon at the top right of the page.

mySFCC email icon

STEP 3

After selecting the email icon, you will be redirected to your student email login screen. Use your user name (first name initial + last name and possibly a number  for example rroadrunner1) and password to log into your student email account.

email login

 

If you have any questions or concerns with this process you can stop by the IT Services office located in Hopkins 719, or call the Help Desk at (866) 295-3070 (24/7).

Set up Microsoft Office365 Email on an Android

Information Required to Set Up Your Account

ITS fully supports the Outlook app for accessing your SFCC email on your phone or tablet. You can download the Outlook app from the Google Play store
 
From the Outlook app, select Office365 and use your full SFCC email address (example: rroadrunner@sfccmo.edu) to login . You will be directed to the Okta login with MFA for the first login only.
 

ITS does not provide support using other email apps aside from offering these generic steps for setting up email.

STEP 1

From the Applications menu, select Accounts and then add Account.

STEP 2

Depending on your phone model and manufacturer you can select email, Exchange, or mail.

STEP 3

Select Microsoft Office365 for account type.

STEP 4

Enter your account SFCC email address (example: rroadrunner@sfccmo.edu) and select Next.

STEP 5

You will be directed to the SFCC Okta login page.  Multi-Factor Authentication is required for the first login only.  You’re device will be remembered and you will not be asked to login again. 

STEP 6

Select Next after choosing the appropriate synchronization options and then type a name for this account and the name you want displayed when you send email to others. Select Done to complete the email setup and start using your account.

NOTE:

There may be variations in the steps above based on phone models and versions of the phone’s operating system.

Set up Microsoft Office365 Email on an Apple iPhone & iPad

Information Required to Set Up your Account

ITS provides support for the Outlook app for accessing your SFCC email on your phone or tablet. You can download the Outlook app from the Apple Store
 
From the Outlook app, select Office365 and use your full SFCC email address (example: rroadrunner@sfccmo.edu) to login.  You will be directed to the Okta login with MFA for the first login only.
 
ITS does not offer support using other email apps aside from offering these generic steps for setting up email.

STEP 1

Select Settings > Mail, Contacts, Calendars > Add Account.

STEP 2

Select Microsoft Exchange.

STEP 3

Enter your SFCC email address (example: rroadrunner@sfccmo.edu) and a description.  You will be directed to the Okta login with MFA for the first login only.

STEP 4

Choose the type of information you want to synchronize between your account and your device, and then Save. By default, Mail, Contacts, and Calendar information are synchronized.

STEP 5

You will need to accept the Permission settings. 

NOTE:

There may be variations in the steps above based on phone models and versions of the phone’s operating system.

Focused Inbox for Outlook

Focused Inbox separates your inbox into two tabs—Focused and Other. Your most important email messages are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab.

For directions on how to manage this please visit this Microsoft help document.

 

Fix for Outlook Searching Issues

STEP 1

Right click on the Windows Icon in the lower left hand corner and type add or remove programs and hit Enter.

Add or Remove Programs graphic

STEP 2

Click on Programs and Features on the right hand side.

Apps and Features graphic

STEP 3

Find and click on Microsoft Office 2016 in the list.

Select Microsoft Office 2016 graphic

STEP 4

Click Change.

Change Microsoft Office 2016 graphic

STEP 5

Select Repair then follow the prompts.

Repair Microsoft Office 2016 graphic

NOTE:

Depending on the quantity of mail this may take some time.