<?xml version="1.0" encoding="UTF-8"?><item href="/directory/norman-cleo.php" dsn="faculty"><email>cnorman5@sfccmo.edu</email><first_name>Cleo</first_name><last_name>Norman</last_name><title>Instructor, Digital Media Communication</title><department>Speech</department><pronouns/><phone>6606201465</phone><fax/><office/><office_hours/><image><img src="" alt="Placeholder"/></image></item>