<?xml version="1.0" encoding="UTF-8"?><item href="/directory/nicklas-jo.php" dsn="faculty"><email>jnicklas@sfccmo.edu</email><first_name>Jo</first_name><last_name>Nicklas</last_name><title/><department>Lake of the Ozarks Campus</department><pronouns/><phone>5732168645</phone><fax/><office/><office_hours/><image><img src="" alt="Placeholder"/></image></item>