<?xml version="1.0" encoding="UTF-8"?><item href="/directory/franklin-michelle.php" dsn="faculty"><email>mfranklin2@sfccmo.edu</email><first_name>Michelle</first_name><last_name>Franklin</last_name><title>Director - Library Services</title><department>Library</department><pronouns/><phone>6605967211</phone><fax/><office/><office_hours/><image><img src="" alt="Placeholder"/></image></item>