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ETS FAQs

Secure Screen Saver FAQs

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Clean Access FAQs.

What should I use for a password?
In general, you should never use anything that is an actual word as a password. Some systems have additional restrictions or rules such as minimum or maximum size. You also should not use the same password for everything work related and personal. Click this link for additional Do's & Don'ts for passwords.

Can I share software with a friend/coworker?
Typically it is illegal to copy your software for other people to run on their computer. SFCC requires you to have a license for all the software loaded on your PC. Software companies are performing spot checks on other companies and schools to determine proper licensing. Those that are in violation are typically fined. Click here to find out what is considered software piracy.  

How to deal with SPAM and Spyware!

Why do I get all this junk mail?E-mail is cheap to send and the bulk e-mailers are willing to send tens of thousands of e-mails to get one customer.  Many of these companies also make money by selling your email address as part of a list to other bulk e-mailers.

How did they get my address?
You may have never subscribed to their service or visited their website, but they may have acquired your email address by buying a list, or harvesting email addresses from news groups, forums or chat rooms. They may have also obtained your email address through the use of spyware or web bugs.

How do I stop them from sending it?In truth, you can't stop them, but you can cut down on the volume of unwanted mail.  You may want to subscribe to a free web e-mail service such as Yahoo or Hotmail.  This means that you would have two email addresses -one that you only use for friends, family and business and the second one that you use in situations where you need to use an email address but don't really want regular correspondence from the party.

Never click on the "remove" link in an unwanted, un-solicited email.  Doing so verifies that your email address is active and will result in your getting even MORE junk mail.

What is spyware?Programs that gather information about you and your computer without your knowledge are known as spyware. These programs secretly gather information about the user and send it to advertisers or other interested parties. Spyware can get in a computer as a virus or as the result of installing a new program. Spyware is created for the benefit of advertisers or others who wish to secretly collect information about you.

How does spyware hurt me?Besides violating your privacy, spyware can slow down your computer, change your computer's settings, stop other legitimate programs from working or stop your internet connection from working properly.

How do I avoid getting spyware on my computer?Don't download free programs that have advertising banners.  Even if you uninstall these programs the spyware often remains with no obvious signals that it is there.