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Educational Technology Services

The technology services for State Fair Community College are provided through a contract with SunGard Higher Ed. Our Technology Team strives to provide efficient and reliable computer and network support to the students and staff of our institution and to assist the institution in achieving its goals through the effective use of technology. The directions for technology are provided in the Guiding Principles of Information Technology. A monthly report is provided to the college community for an update on our activities.

NEW Get Plugged In! There are several places around campus you can now plug in your laptop and access the network and internet. Click here for additional information.

Our VisionTo support an effective and efficient environment for high-quality instruction, information, and services, and to enhance communication, access, and the College’s ability to meet the needs of students and other stakeholders.

Office

The ETS Department is located in the William C. Hopkins Student Services Center, room 719. 
Office hours are 8:00 a.m. - 5:00 p.m. Monday-Friday.

Help Desk          

The help desk is available 24 hours a day, 7 days a week for faculty, staff and students. For issues that don't need immediate attention, please use our HelpDesk Online system. For more information on Customer Service, please take the link from the menu on the right.

On campus, dial extension 7711
Off campus, dial toll-free (866) 295-3070

Technology Team

Bob Paulson- Chief Information Officer, (660) 530-5800, ext. 7349 e-mail
Mark Haverly (CCNA, CNX)- Technical Director, ext 7407 e-mail
Eric Fudge - Manager of Instructional Technology e-mail
Stan Anderson (A+, MCSA) - Systems Administrator
Angelia Chapin (A+, MCP, MCDST) - Technical Support Specialist
Kurt Hawley (A+, MCP, MCDST) - Technical Support Specialist
Dedrick Hooper - Instructional Technologist
Tammie Morrison - Programmer/Analyst
Lonnie Nagel (CCNA) - Network Manager
Cathy Pierce - User Services Technician
Ryan Porter - Technical support Specialist
Bortie Teh - Programmer/Analyst
Edgar Vega - Programmer/Analyst

Certification Legend:
A+ - CompTIA certification
CCNA - Cisco Certified Network Associate
CNX - Certified Network Expert
MCDST - Microsoft Certified Desktop Support Technician
MCP - Microsoft Certified Professional
MCSA - Microsoft Certified Systems Administrator