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Home » Administrative Offices » Educational Technology Services » E-mail » E-Mail SPAM Print Page SFCC Site Map 

E-Mail SPAM

Phishing - how not to get caught!

Webopedia defines phishing as: (fish´ing) (n.) The act of sending an email to a user falsely claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft.

What does this mean to you? Plenty! Phishing works by responding to seeming valid emails from trusted sources like your bank and credit card companies. The email directs the user to visit a Web site where they are asked to update personal information, such as passwords and credit card and bank account numbers that the legitimate organization already has. Once you reply to these false sites, the phishers have your valid numbers and can immediately send the information around the world for other to use as they please.

One of the more popular one relates to bank accounts. These emails are carefully crafted with HTML, and utilize graphics from legitimate companies. There are web links in the emails that look legitimate, and they appear to point to a special website run by that business. The mails even include disclaimers and legal notices at the bottom, often with working links to the real company's website.

The FTC, the nation’s consumer protection agency, suggests these tips to help you avoid getting hooked by a phishing scam:

  • If you get an email or pop-up message that asks for personal or financial information, do not reply or click on the link in the message. Legitimate companies don’t ask for this information via email. If you are concerned about your account, contact the organization in the email using a telephone number you know to be genuine, or open a new Internet browser session and type in the company’s correct Web address. In any case, don’t cut and paste the link in the message.
  • Don’t email personal or financial information. Email is not a secure method of transmitting personal information. If you initiate a transaction and want to provide your personal or financial information through an organization’s Web site, look for indicators that the site is secure, like a lock icon on the browser’s status bar or a URL for a website that begins “https:” (the “s” stands for “secure”). Unfortunately, no indicator is foolproof; some phishers have forged security icons.

SFCC has an anti-spam filter that will filter out most of these messages, but some eventually still get through. No anti-spam filter is 100% effective. Remember, please be careful and don’t open or respond to any email you believe to be of a suspicious nature.

E-mail change

Your e-mail is being sent through a spam reducer. This will not keep all spam out of your mail box but will significantly reduce the number of spam mail pieces that you are receiving. The new coding will only be an indicator that the e-mail piece met certain criteria points so you may want to evaluate the e-mail before deleting. Here is an explanation of the codes you may be seeing:

Most Spam and email-borne Viruses will no longer make it to your email server. However, it is impossible to stop all Spam. To make dealing with Spam as effortless as possible, Barracuda does the following:

- Mail that we are 100% sure is spam is BLOCKED. The message is not saved and only a log entry is kept.

- Mail that our system determines is NOT spam is sent to you with no modifications of any kind.

- Mail that our system can not be 100% sure is spam but has some spam characteristics is delivered to you with [BULK] prefixed to the subject line. If we were to tighten down the settings to stop all spam it would result in a great deal of legitimate email being blocked. Adding the [BULK] flag for borderline email makes it easy for you to filter these for later review.

- Mail with OBJECTIONABLE content either in the subject line or body of the message is delivered to you with [QUAR] prefixed to the subject line. Blocking these types of messages would result in the blocking of messages between friends that often has objectionable content so our solution is to flag these messages in a way that makes them easy for you to filter.

- Mail with phrases that match known spam content have either [QUAR] prefixed to the subject line or in cases where the content is certain to be from a spammer the message is BLOCKED as spam.

Mail with file attachments that might be used in a destructive manner have either [QUAR] prefixed to the subject line or in cases where the file is a known problem is BLOCKED.


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3201 W. 16th St • Sedalia, Missouri • 65301-2199
P: (660) 530-5800 • F: (660) 530-5820
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